The HEIDENHAIN Helpline – Your direct line to us!

The qualified technicians of the HEIDENHAIN Helpline will gladly provide you with support and advice.

When calling us, please have the device model and HEIDENHAIN ID number at hand.

Helplines for technical support

    CNC Controls

    Helpline hours

    Monday – Thursday
    8:00 a.m. – 4:30 p.m.

    Friday
    8:00 a.m. – 3:00 p.m.

    On-call service

    Monday – Thursday
    4:30 p.m. – 8:00 p.m.

    Friday
    3:00 p.m. – 8:00 p.m.

    Saturday and holidays
    8:00 a.m. – 6:00 p.m.